Shipping policy

Aero Apparel Shipping Policy

Welcome to Aero Apparel! We are delighted to provide you with high-quality activewear that will keep you comfortable and stylish during your workouts and everyday activities. This Shipping Policy outlines the details of how we handle shipping and delivery for our products. Please take a moment to review this information before making your purchase.

1. Shipping Locations: We currently offer shipping worldwide.

2. Processing Time: Once you place an order, please allow 1-2 business days for order processing. During peak periods, processing times may be slightly longer.

3. Shipping Methods: We offer a variety of shipping options to suit your needs:

  • Standard Shipping: Estimated delivery within 5-7 business days.
  • Express Shipping: Estimated delivery within 2-3 business days.
  • International Shipping: Delivery times vary based on the destination and shipping method chosen during checkout.

Please note that shipping times are estimates and may vary due to factors beyond our control, such as weather conditions, customs delays, and carrier issues.

4. Shipping Costs: Shipping costs are calculated based on the destination, selected shipping method, and the weight of the items in your order. You can view the exact shipping cost during the checkout process before finalising your purchase.

5. Order Tracking: Once your order has been processed and shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status and location of your package.

6. Address Accuracy: Please ensure that you provide accurate and complete shipping information during checkout. We are not responsible for delays or misdelivery caused by incorrect or incomplete addresses.

7. Customs and Duties (International Orders): For international orders, please be aware that customs and import duties may apply upon entry into your country. These charges are the responsibility of the recipient and are not included in the order total or shipping cost. We recommend checking with your local customs office for more information on potential charges.

8. Lost or Stolen Packages: In the unfortunate event that your package is lost or stolen, please contact us as soon as possible. We will work with you and the shipping carrier to resolve the issue and ensure you receive your order or a refund.

9. Order Changes and Cancellations: If you need to make changes to your order or cancel it after it has been placed, please contact our customer support team within 24 hours. We'll do our best to accommodate your request, but changes may not be possible if the order has already been processed and shipped.

At Aero Apparel, we're dedicated to providing you with a seamless shopping experience from start to finish. If you have any questions about our Shipping Policy or your order's status, please don't hesitate to reach out to our customer support team at Admin@aeroapparel.com.au

Thank you for choosing Aero Apparel!